White Papers

Hurricane Ike: A Behind the Scenes Look at TrusteSolutions Disaster Emergency Plan

In the early hours of September 13, 2008, Hurricane Ike’s 105 mph winds rolled into Galveston then continued to Houston and surrounding areas. Bringing a catastrophic storm surge, Ike’s power washed away homes, flooded streets and devastated businesses along Houston’s coastal suburbs.

…..Here is a behind the scenes look into the steps TrusteSolutions took before, during and after the storm to ensure all data was safe and no disruptions occurred in the system. Read More...

"When the Status Quo Just Isn't Enough" by Raj Singal

It’s time to ask for more than just what you need. It’s time to demand what you want.

Most people don’t compile a “wish list” for case management software. But who says they shouldn’t? Despite what you may have heard, not every bankruptcy case management solution is the same. When it comes to bankruptcy case management solutions, there are myths and then, there are the facts.

Here is the truth—as you’ll see in this article, you don’t have to settle for the same old software. Read More...

Items to Remember When Preparing for an Audit/Field Exam

Based on feedback from TrusteSolutions’ users and the Handbook for the Chapter 7 Trustee, the following is a list of items to consider when preparing for your Audit/Field Exam. These points are recommendations only and should not be relied solely as a complete list of audit procedures. However, these are items that either our users have mentioned and/or we believe are important to a successful Audit/Field Exam.   Read More..

Smart Converting: Effectively Switching Case Management Providers

Converting to a new case management system can be daunting. Concerns for Trustees include the ease of the conversion in terms of use, adaptability and user-friendliness. In order to ease these fears, TrusteSolutions offers the following processes and guidelines. By following these strategies, TrusteSolutions’ clients have effectively and efficiently converted to their new system in as little as one week with minimal frustration.   Read More...

Four Keys to an Effective Disaster Recovery Plan

Over the past few years, we have experienced the physical destruction and loss of productivity that can happen in the event of a natural or man-made disaster. Organizations cannot be too proactive or prepared when it comes to computer data destruction, yet many Trustees may not know or understand the risks involved in data destruction – and may not know were to begin when establishing a disaster recovery plan.   Read More...